From our hands to yours, every Natlux order is crafted and prepared with intention. The timeline for your order’s journey depends on the type of product you have selected.
Standard Orders
Processing Time: Your order will be lovingly handcrafted and prepared for shipment in 2 to 5 business days.Shipping Time: Once shipped, please allow an additional 3 to 5 business days for delivery.Total Estimated Time: The total estimated time for a standard order to reach you is 5 to 10 business days.
Luxury Pre-Orders
Processing Time: Due to the meticulous nature of these items, luxury pre-orders require a longer creation period of 6 to 14 business days.Shipping Time: Once shipped, please allow an additional 3 to 5 business days for delivery.Total Estimated Time: The total estimated time for a luxury pre-order to reach you is 9 to 19 business days.
Live Reveal on TikTok
The Reveal Window: Your order will be prepared and scheduled for a live reveal on TikTok within a 14-day timeframe from the date of your purchase, during our next available live session.Shipping Time: Once your reveal is complete, the package will be shipped and delivered within 3 to 5 business days.Total Time: The total time to receive your order will vary depending on when your reveal takes place within the 14-day window.
Video Reveal Add-On
Video Creation Time: Adding a video reveal post to your order will extend the normal processing time by an additional 2 to 3 days.Processing Time (with Add-on): For a standard order, this means a total processing time of 4 to 8 business days.Shipping Time: Once shipped, please allow an additional 3 to 5 business days for delivery.Total Estimated Time: The total estimated time for a standard order with a video reveal add-on is 7 to 13 business days.